Level Up with Generative AI: Elevate Your Communication Channels

Generative AI is a powerful tool for simplifying many everyday tasks that require reasoning and creativity, including some types of communication. With the right context and knowledge, you can take advantage of this technology to uplevel your conversations across all channels.

You’ll leave this event equipped to integrate Generative AI into your voice and email applications. You’ll understand how to initiate an outbound call with Twilio voice and how to use audio files in your voice calls. We’ll cover SendGrid’s Inbound Parse to integrate with a large language model, and we’ll make use of Dynamic Templates to generate programmatic content from the AI response. And of course, we’ll talk about some tips and tricks for prompt engineering to get the best response from Generative AI.