Generative AI is a powerful tool for simplifying many everyday tasks that require reasoning and creativity, including some types of communication. With the right context and knowledge, you can take advantage of this technology to uplevel your conversations across all channels.
You’ll leave this event equipped to integrate Generative AI into your voice and email applications. You’ll understand how to initiate an outbound call with Twilio voice and how to use audio files in your voice calls. We’ll cover SendGrid’s Inbound Parse to integrate with a large language model, and we’ll make use of Dynamic Templates to generate programmatic content from the AI response. And of course, we’ll talk about some tips and tricks for prompt engineering to get the best response from Generative AI.
Emily brings her background in software engineering, teaching, and theater to her role as a Developer Educator at Twilio, where she's been happy to find a way to combine those varied passions. Outside of work, she enjoys yelling the answers at the TV during Jeopardy and eating cookies.
Alex is a Developer Evangelist at Twilio on the Startups team based in Denver, Colorado, USA. He brings experience founding startups along with a master’s degree in Robotics and Artificial Intelligence to help startups build amazing customer experiences. Alex is a Scuba Instructor and has built a robotic submarine, giving him the rare title of Robot Scuba Instructor. These days he mostly codes in JavaScript and Python, but he also has experience in C++ and Ruby.
