Twilio Startup Labs: Enter the Metrics

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Twilio Startup Labs

Take a trip down the rabbit hole of customer engagement with us.


In this Twilio Startup Labs we will be diving into the metrics of customer engagement and talk about how to run meaningful experiments. You will have a myriad of “I know Kung Fu” moments, such as:


Which metrics matter for customer engagement
  • How to measure these metrics across multiple channels
  • Ideas for experiments to test your strategy
  • Lessons from industry experts and other entrepreneurs on building awesome customer experiences.
Speakers
  • Alex Goldman
    Developer Evangelist, Startups | Twilio
    • Alex Goldman

    Alex Goldman

    Developer Evangelist, Startups | Twilio
    Alex is a Developer Evangelist at Twilio on the Startups team based in Denver, Colorado, USA. He brings experience founding startups along with a master’s degree in Robotics and Artificial Intelligence to help startups build amazing customer experiences. Alex is a Scuba Instructor and has built a robotic submarine, giving him the rare title of Robot Scuba Instructor. These days he mostly codes in JavaScript and Python, but he also has experience in C++ and Ruby.
  • Bianca St Louis
    Developer Evangelist, Ecosystem | Twilio
    • Bianca St Louis

    Bianca St Louis

    Developer Evangelist, Ecosystem | Twilio
    Bianca is a Developer Evangelist at Twilio based out of Atlanta,GA (but forever a NY-er). Bianca combines her breadth of experiences in startups, venture capital, government and nonprofits to help developers and those adjacent feel more empowered as they build. When she's not enabling builders, Bianca can be found improving her golf swing or watching a new K-Drama.
  • Bill Higbee
    Senior Product Marketing Manager, Messaging | Twilio
    • Bill Higbee

    Bill Higbee

    Senior Product Marketing Manager, Messaging | Twilio
    Bill Higbee is a Sr. Product Marketing Manager at Twilio with 20+ years experience in technical marketing roles that span from startups through enterprise in API, SaaS, and Telecom. In Bill’s current role, he is focussed on helping companies improve the success of their marketing programs by using Twilio’s communication channels such as email, SMS, and WhatsApp in the most effective manner possible.
Twilio Startup Labs: Enter the Metrics
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Twilio Startup Labs: Enter the Metrics

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Webinar: Twilio Startup Labs: Enter the Metrics by Twilio Developers