AI Assistants [Business Track]

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Twilio Forge: ConversationRelay

Revolutionize Customer Engagement with AI-Powered Virtual Agents -
Business Track

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Join us for Twilio Forge: Conversational AI in Action, a hands-on event designed to help you build intelligent, adaptive virtual agents that deliver human-like self-service, seamless cross-channel engagement, and real-time personalization. Whether you’re exploring AI-driven automation for the first time or looking to optimize existing workflows, this session will equip you with the tools and strategies to scale smarter, faster, and with greater efficiency.

Resources we used (linked):
Speakers
  • Sarah Biffle
    Developer Evangelist | Twilio
    • Sarah Biffle

    Sarah Biffle

    Developer Evangelist | Twilio
    Sarah Biffle is the Program Owner for the Developer Innovations Lab at Twilio, where she spearheads cutting-edge projects that drive the future of developer experiences. With her extensive background as a Developer Evangelist, Sarah passionately champions new technologies and empowers developers to build innovative solutions. Before taking on her current role, she gained valuable experience in consulting and thrived as a Solutions Engineer at Twilio, where she provided critical technical insights and solutions to clients. Sarah’s diverse expertise and commitment to innovation make her a trusted voice in the tech community.
  • Jason Spulak
    Senior Product Marketing Manager | Twilio
    • Jason Spulak

    Jason Spulak

    Senior Product Marketing Manager | Twilio
    Jason brings 24 years of voice industry experience, from on-premises installations to leading SIP, UCaaS, and CCaaS product development for SMB markets. He’s now the voice product marketing ace at Twilio, backed by a Master’s in Product Design and Development from Northwestern University.
  • Kelley Robinson
    Principal, Developer Evangelist | Twilio
    • Kelley Robinson

    Kelley Robinson

    Principal, Developer Evangelist | Twilio
    Kelley works on the User Authentication & Identity team at Twilio, helping developers manage and secure customer identity in their software applications. Previously she worked in a variety of API platform and data engineering roles at startups.

    Her research focuses on authentication user experience and design trade-offs for different risk profiles and 2FA channels. She believes in the power of good documentation and is passionate about making security accessible to new audiences. Kelley lives in Upstate New York and is an avid home cook.
  • Emily Shenfield
    Product Marketing Engineer | Twilio
    • Emily Shenfield

    Emily Shenfield

    Product Marketing Engineer | Twilio
  • Brandon Hawkins
    Principal, Product Manager | Twilio
    • Brandon Hawkins

    Brandon Hawkins

    Principal, Product Manager | Twilio
    Brandon Hawkins is a product manager and former software engineer based in Boulder, Colorado. At Twilio, he's responsible for the Voice Access (SDKs) and Voice Experience (Console) product groups. Outside of work, Brandon enjoys gravel biking, playing guitar, and adventuring in the mountains with his wife and son.
We can't wait to see what you build!
Watch this Track On Demand!
Resources:

We can't wait to see what you build!

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Webinar: AI Assistants [Business Track] by Twilio Developers